As an Assistant Shop Manager, you will directly support the success and trajectory of our business. You’ll assist the Shop Manager in all aspects of managing your shop, and collaborate with the Experiential Marketing team to build the OV Community through local relationships.

Responsibilities

  • Lead by example on the selling floor through brand affinity, product knowledge, and passion for building the OV Community both inside and outside the shop
  • Help guide your team to exceed sales goals through top-tier customer service and expert product knowledge
  • Work with your Shop Manager to help manage your teams' goals and development plans for growth
  • Participate in building the team in your shop through interviewing, hiring, and onboarding
  • Promote a culture of operational excellence in your shop through your role overseeing inventory management, scheduling, training, and visual standards
  • Ensure procedures are followed to protect our inventory and assets and all activities related to risk management and safety
  • Set an example of customer service by leading sales efforts on the selling floor

Qualifications

  • 3+ years of retail experience
  • Active or contemporary experience preferred. Relationships with location Recreation community a plus
  • Creative eye for styling product 1x1 with customers
  • Experience exceeding sales goals in a retail environment
  • Superior people skills: You are friendly, approachable, and
  • Keen sense of detail and organization
  • Cleverness. You quickly and completely solve any problem that may arise for customers or potential customers before, during, and after purchase