The Inbound Operations & Logistics Coordinator will play a key role in ensuring on-time delivery of OV product from our manufacturers to our fulfillment center and retail stores. Reporting to the Director of Operations & Logistics, you’ll support our mission to get the world moving by getting Outdoor Voices’ product from creation to our customers.

Responsibilities:

  • Coordinate the movement of OV product leaving our manufacturers from booking the freight to ensuring on-time delivery at our fulfillment center and retail stores
  • Monitor internal systems to track orders, arrival dates, and inventory levels; proactively communicate changes to internal stakeholders
  • Work closely with our fulfillment center to ensure inventory is received and stocked in accordance with our contractual SLA and notify our fulfillment center of hot shipments
  • Maintain the data in our ERP system and internal documents such as tracking number updates, PO tags, product weights, and freight type (air v. ocean)
  • Review invoices from our inbound logistics providers for accuracy, and escalate / resolve discrepancies as needed
  • Validate HTS codes are being recorded and used correctly by vendors
  • Support merchants with 3p relationships, assess our partners with chargebacks where they fail to adhere to our compliance guide
  • Validate and audit all inbound commercial documents for accuracy and completeness
  • Work cross functionally to keep all compliance, vendor, and SOP guides up to date across the entire supply chain
  • Maintain a vendor scorecard based on routing guide requirements being met
  • Ensure we manage to our inbound ship mode targets
  • Support outbound logistics during certain peak events

Qualifications:

  • 1+ years related experience in operations/logistics or project management
  • Proficient in Excel and GoogleSheets, experience using vlookups and pivot tables a plus
  • Creative problem solving skills and a solution-oriented mindset
  • Strong communication and time management skills
  • Ability to work independently and collaboratively with cross-functional teams
  • Strong project management skills with the ability to respond to rapid changes and multiple priorities
  • Knowledge of Netsuite and ERP systems a plus
  • Apparel industry experience a plus
  • Excited to be part of a growing company and help achieve our mission to get the world moving